Data Center Operations Technician (m/f/d)

As our Data Center Operations Technician (m/f/d), you'll be responsible for the completion of inspection, maintenance, commissioning and servicing work on high-availability technical building installations. This includes medium voltage systems, emergency power systems, UPS systems, refrigeration, air conditioning and climate control systems.

What you will do

Installation and supervision of electrical and mechanical installations as well as execution and supervision of maintenance activities
Handling all incoming customer requests
Assisting in handling all the day-to-day operational and technical tasks in order to adhere to agreed SLAs with clients and to maximize client satisfaction
Resolving customer queries, or escalating customer service requests to effectively resolve the query
Supervision of contractors who prepare and execute facility projects that include replacement, upgrade and improvement of data center infrastructure systems
Preparation and support of customer implementation projects
Maintain detailed written records of all work activities

What we are looking for

Degree, or equivalent in a technical related study and strong technical skills
Previous data center / critical experience
Comprehensive knowledge of critical infrastructure i.e. diesel generators, UPS and cooling systems
Extensive computer knowledge
Knowledge of network systems (helping hands and other services)
Good in (technical) English, both in speech and writing and fluent in Spanish
Independent, reliable and efficient approach to work
Good team player, highly motivated
Flexibility towards working hours
Willing to work in a 24/7 on-call schedule and in a 24/7 shift pattern

What we offer you

An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative
Flexible working time models and mobile working (depending on your role)
Allowance for the use of public transport and job bikes
Allowance for the use of health and wellness
Individual training and development opportunities
Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc.

Note: Please submit your application in English.

We look forward to hearing from you!

About the Global Data Centers division of NTT DATA
NTT Global Data Centers is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC.

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers.

Working at NTT Global Data Centers
At NTT Global Data Centers, we stand as one of the largest data center providers, dedicated to powering the digital infrastructure of tomorrow. Innovation is in our DNA. We thrive on pushing boundaries, exploring new possibilities, and embracing emerging technologies to continuously ensuring that every interaction, every solution, and every outcome exceeds our clients’ expectations. Our values are the guiding principles that shape our culture, define our identity, and propel us forward as one of the industry leaders.

Interested in becoming part of an agile international team and actively shaping the digital infrastructure of tomorrow?
Join our team by submitting your application today!

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Data Center Operations Technician (m/f/d)

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