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Location: 

Hemel Hempstead, GB, HP2 7DF

Date:  5 Dec 2024
Category:  Services & Support

Senior Supplier & Vendor Contract Management Specialist

As Senior Supplier & Vendor Contract Management Specialist you drive NTT’s growth ambitions by developing and maintaining strategic relationships with third-party suppliers in order to maximise value, quality, efficiency, and leverage capability, which will lead to improved supplier performance at an operational level across EMEA and with touchpoints in the US.

 

What you will do

  • Build relationships and close collaboration ranging from local site operations to Senior Directors resolving supplier performance issues as point of cotanct for escalations
  • Creating process and further development of processes for vendor management and a KPI Matrix
  • Scheduling of frequent meetings with suppliers and stakeholders concerning fulfiment of contract KPIs
  • Maintain oversight of all Supplier arrangements to ensure efficiency, coordination and consistency and promoting rigorous governance throughout supplier relationships
  • Contribute to further development of the management framework
  • Addressing supplier issues collaboratively with procurement and legal teams to resolve concerns
  • Provide support/advice to key stakeholders on all aspects of supplier and contract management strategy and practice
  • Work with US & EMEA Procurement to maintain interworking opportunities and best practise application
  • Roll out the Contract Management Framework in alignment with Procurement, Operations and Central Engineering to EMEA with touchpoints to the US for all applicable contracts/suppliers in order to identify opportunities to improve the level of service or reduce cost, and ensuring the DC teams are supported by the SCM function
  • Identify and deliver additional value into the supply chain
  • Maintain oversight of all Supplier arrangements to ensure efficiency, coordination and consistency across US & EMEA. 
  • Lead strategic and operational supplier reviews primarily with Critical/High-Risk Suppliers locally, country wide, US & EMEA wide. 

 

What we are looking for

  • Detailed awareness of the supply chain specific to NTT including the role of suppliers, their importance and impact on NTT. 
  • Understanding of the local and country regulatory obligations relating to the supply chain and experience with ensuring this is implemented at an operational level.
  • University degree in Business Administration, Engineering, or comparable
  • Several years of experience in technical operations in industries e.g. such as the data centers, industrial/ pharmaceutical/ production plants or powerplants
  • Understanding of Contractual Terms and Conditions
  • Experience with drafting of Statements of Work
  • Outstanding Commercial, negotiation and planning skills
  • Strong analytical, numeric and communication skills 
  • Organizational sensitivity working in an international environment
  • Ability to manage, collaborate and build sustainable working relations with a variety of stakeholders 
  • Solution-oriented and pro-active approach for improvement opportunities
  • Possess excellent organizational and project management skills and be able to prioritize your own workloads without supervision
  • Be highly proficient with the use of IT equipment and software systems, including a very good knowledge of MS Office
  • Business fluency in English is essential, additional languages such as German would be desirable

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 900 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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