Data Center Services Technician (remote-hands)

As our Data Center Services Technician you will be part of our growing team where you will provide on-site technical assistance for tasks such as equipment installation/removal, IT hardware troubleshooting, visual checks, and cross connect installation / removal. You will also handle logistical support and take responsibility for administrative tasks for specific data centre locations. In this role, you will support both internal and external stakeholders (clients) to ensure business continuity and operational excellence.

What you will do

Install, configure, remove and dispose of IT-Hardware.
Preform IT troubleshooting and resolve client issues.
Install, remove, and test IT cabling.
Conduct visual checks and IT hardware audits.
Maintain physical security and data integrity.
Facilitate shipments and relocations with the data centre.
Respond to service requests (Ticket System) and follow run books.
Support administrative tasks and continual service improvement.

What we are looking for

Degree in IT or related field or relevant experience
Understanding of critical infrastructure (mechanical/electrical), preferably data centres would be an advantage
Experience with remote hands requests and IT troubleshooting
Proficient in following runbooks and installing/testing IT cabling (i.a. cross-connects)
Ability to work independently and in a team
Strong client focus and effective communication skills
Quick learner with logical approach to problem solving
Adaptable to high-pressure situations and 24/7 environments
Drivers license and to commute in between data centre locations
To undergo full security checks to BS7858:2019 and SC+NPPV3

What we offer you

An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative
Flexible working time models and mobile working (depending on your role)
Allowance for the use of public transport and job bikes
Allowance for the use of health and wellness
Individual training and development opportunities
Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc.

Note: Please submit your application in English.

We look forward to hearing from you!

About the Global Data Centers division of NTT DATA
NTT Global Data Centers is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC.

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers.

Working at NTT Global Data Centers
At NTT Global Data Centers, we stand as one of the largest data center providers, dedicated to powering the digital infrastructure of tomorrow. Innovation is in our DNA. We thrive on pushing boundaries, exploring new possibilities, and embracing emerging technologies to continuously ensuring that every interaction, every solution, and every outcome exceeds our clients’ expectations. Our values are the guiding principles that shape our culture, define our identity, and propel us forward as one of the industry leaders.

Interested in becoming part of an agile international team and actively shaping the digital infrastructure of tomorrow?
Join our team by submitting your application today!

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Data Center Services Technician (remote-hands)

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