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Location: 

Hemel Hempstead, GB, HP2 7DF

Date:  13 Aug 2024
Category:  Data Center Operations

Technical Document and Reporting Specialist

As a Technical Document and Reporting Specialist you will be an integral part of our Central Engineering Team for the EMEA-Region. This permanent and hybrid role, based in the UK, is perfect for someone passionate about technical documentation and reporting excellence supporting in an international environment and the expanding data centre industry.

 

What you will do

  • Transition technical documentation to operational “Steady-State”
  • Serve as an interface to internal stakeholders within Central Engineering and our data centre site operation teams
  • Lead stakeholder reviews of technical documents (i.e. SOP’s, MOP’s)
  • Provide data based on CAFM / CMMS dashboards, data analysis, and reporting
  • Design and maintain engineering documents and reports and train stakeholders in usage
  • Manage Business Process Management Software (ARIS) to register documents and updates
  • Develop process diagrams based on ARIS
  • Implement initiatives from Lessons Learned reviews
     

What we are looking for

  • Qualification recognized in the UK
  • Technical affinity and strong analytical skills
  • Proficiency with CAFM/ CMMS system or comparable desired
  • Knowledge of Business Process Management Software (i.e. ARIS) or similar tools
  • Ability to work in a dynamic, growing and expanding environment
  • Strong communication and stakeholder management skills
  • Ability to work collaboratively in multinational, interdisciplinary and culturally diverse teams
  • Commitment to maintaining consistency and excellence in documentation standards
  • Proficient in English language (verbal, written), with a second European language desirable but not essential
  • To undergo full security checks to BS7858:2019 standard
     

What we can offer you

  • An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative​
  • Company pension
  • Employee Assistance Programme
  • Flexible working time models and mobile working (depending on your role)​
  • Allowance for the use of public transport and bike scheme
  • Allowance for the use of Health and Wellness ​
  • Individual training and development opportunities​
  • Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme
  • Lunch allowance company events and much more 

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 900 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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