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Location: 

Frankfurt am Main, DE, 60311 Hemel Hempstead, GB, HP2 7DF Dagenham, GB, RM10 7XS

Date:  29 Oct 2024
Category:  Services & Support

Senior Manager - Quality Management (m/f/d)

As our Senior Manager - Quality Management (m/f/d), you'll be leading the team of Quality Managers and Specialists to protect the organization through a pro-active and agile Quality Management compliant with internal and external regulations and requirements and ensure the highest level of process-oriented quality assurance and continuous improvement within the organization.

 

What you will do

  • Ensure that the Quality Management System (QMS) is driven as an Integrated Management System (IMS)
  • Coordinate the consolidation of the different management systems under IMS to ensure an effective and efficient IMS and the compliance with the corresponding certification standards
  • Manage the Quality Management budget and objectives
  • Manage the GDC audit program and certification strategy and ensure the certification audits are coordinated in alignment with the certification strategy
  • Manage the internal audit framework relevant to the IMS and ensure an internal audit process in alignment with the internal control system, certifications and global requirements
  • Guide the team to build synergies in the IMS by working closely with all stakeholders in the organization
  • Coordinate and initiate improvements in close cooperation with all Data Center sites and departments
  • Drive standardization and manage a further development of a central data base for audits and issues
  • Ensure the maintenance and continuous improvement of the instructional documentation for the QMS
  • Manage the Key Performance Indicators (KPIs) of the QMS and support regular reporting and management reviews
  • Drive strategic Quality Management projects and ensure the monitoring of new developments in business processes and certification standards
  • Drive awareness of QMS, IMS and certifications within the organization


What we are looking for

  • Successfully completed university degree (Master/Diploma)
  • Relevant professional experience in the fields of Quality Management and ISO certifications
  • Additional relevant professional training/qualifications desirable
  • Experience in leading improvement projects
  • Expert knowledge of ISO standards, knowledge of industry standards desirable
  • Fluent in English. Multilingual skills are an advantage
  • Modern leadership style and leadership skill set to lead an international team
  • Strategically thinking individual with a structured and target-oriented approach, always looking for a solution
  • Ability to work independently with a strong analytical approach
  • Self-motivation and an ability to use one’s own initiative
  • Willing and able to travel worldwide

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 900 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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