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Frankfurt am Main, DE, 60311 Hemel Hempstead, GB, HP2 7DF

Date:  22 May 2024
Category:  Services & Support

Chief of Staff (to Global CRO) (m/f/d)

The Chief of Staff (m/f/d) serves as a central point of contact for the CRO and internal and external stakeholders to establish clarity and communication across all aspects of the NTT GDC, Global Data Center Corporation, and NTT Limited (when required). This highly visible role drives the rhythm of business for sales and is responsible for ensuring that the CRO and Senior Sales Personnel are fully briefed and prepared for professional interactions amongst both clients and Headquarters.
The role is pivotal in assessing market trends, identifying growth opportunities, and mitigating potential challenges, all while ensuring alignment with our company's long-term goals.


Your responsibilities

  • Leads and drives key strategic initiatives on behalf of the CRO including, but not limited to strategic reviews, long-term business planning, sales kick-off, project management, operations, change initiatives, employee engagement and communications
  • Leads global coordination of the key initiatives helping drive consistency of process and programs (bringing together multiple support models)
  • Leads the sales rhythm of business, captures and disseminates key points and follow ups from strategy discussion, business reviews, staff meetings and operations meetings. Ensures the organization answers queries and meets NTT Ltd and GDC Corp project milestones
  • Represents the Global CRO of NTT GDC in meetings with NTT Ltd and GDC Corporation supporting initiatives relating to the operation of Global Hyperscale sales and sales-related issues between the regions
  • Research, advise and create content for the CRO and global GDC Corp on issues which include, but are not limited to: Global Compensation Framework, Hyperscale Sales Model, Balance of Trade (Import/Export), and coordinating deal information with NTT affiliates
  • Research and create a model for global account management for hyperscale providers that do not purchase regionally and create content for cadence communication with those providers (ex. Quarterly Business Reviews)
  • Research and recommend a long-term hyperscale sales model for APAC which incorporates current and upcoming inventory, sales, and product resources, existing hyperscale customers, current contracts and upcoming Requests for Proposals
  • Responds to ad-hoc, time-sensitive requests for deliverables, often for audiences at headquarters, executive- or Board-level. Conducts targeted research to validate information in these executive summaries and briefings
  • Prepare content and materials for strategy discussions with sales leaders; assist in planning these meetings and events as needed, such as sales kickoff, to ensure the success and alignment of the department
  • Identify emerging industry trends and competitive landscapes to anticipate challenges and capitalize on growth areas
  • Conduct comprehensive market research and analysis to identify potential growth markets, customer segments, and new business opportunities
  • Assess the competitive landscape, including evaluating competitors' strengths, weaknesses, and market positioning
  • Provide actionable insights based on market intelligence to guide strategic decisions
  • Foster solid relationships and collaborate with various departments, including marketing, operations, finance, technology, construction and design, and legal, to ensure alignment with strategic objectives
  • Act as an internal thought leader, sharing insights and recommendations through presentations, reports, and discussions


Your profile

  • Bachelor’s degree in business administration, Economics, Finance, or related fields required
  • Experience in Digital Transformation, Financial Modeling, Leadership, Legal Compliances, Mergers and Acquisitions (M&A), Regulatory Compliance, Risk Management, Strategic Advisory, Strategic Analysis
  • Proven track record of successfully driving strategic initiatives and achieving business outcomes
  • Substantial experience in a senior strategic advisory role, ideally within a relevant industry
  • Substantial experience in building complex financial models to evaluate the financial impact of strategic initiatives, investments, and business decisions
  • Broad knowledge of budgeting processes and strategic allocation of resources to maximize returns
  • Ability to perform financial and qualitative data analysis and create clear and relevant information on current reporting and trends
  • Understanding of global market dynamics, cultural differences, and international expansion strategies
  • Expertise in strategic planning, market analysis and business development
  • Solid leadership and team management capability
  • Broad mix of strategic thinking, leadership, and technical skills to effectively guide the organization’s strategic direction and decision-making
  • Ability to assess the potential profitability of various projects and initiatives, considering costs, revenues and margins
  • Ability to lead, interact, focus, resolve conflict and drive consensus among individuals from a variety of cultures and disciplines
  • Solve problems and thinks strategically/critically across a culturally diverse environment and framework
  • Proactive approach and a comfort level working in an often-ambiguous environment, anticipating needs, and staying out ahead of them
  • Exceptional written and verbal communication skills, with ability to formulate clear and concise executive messages to internal and external audiences on a wide array of complex topics
  • Proficient knowledge in MS Office tools, such as Microsoft Teams, Excel, Word, Power Point and Outlook
  • Willingness to travel globally for business as needed


We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 900 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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