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Frankfurt, DE, 60489

Date:  09-Jun-2021
Category:  Services & Support

Specialist Learning & Development (m/f/d)

As Specialist Learning & Development (m/f/d) you will be supporting the EMEA Training Manager in tasks related to managing, controlling and developing NTT specific trainings in the field of Data Center Operation. 


Your responsibilities

  • Develop and revise training materials and programs in the field of technical facility management 
  • Design and develop learning content
  • Identify opportunities to improve & further develop training methods & procedures learning solutions, learning formats, assessments and ensure compliance with the defined KPIs
  • Evaluate and measure effectiveness of training programs 
  • Provide feedback on lessons learned, best practices, procedures and suggest tools to improve trainings efficiency
  • Implement improvements as necessary to improve trainings and outcomes 
  • Incorporate NTT culture and values to the trainings
  • Provide reports and analyse data from trainings and operations metrics in Data Centers


Your profile

  • A relevant degree (e.g. as Bachelor, Master or equivalent) with an technical focus
  • Very good knowledge of Learning Management Systems and/or Upskilling platforms
  • Ability to collaborate and work successfully in an international working environment and also cross-country wise  
  • Distinct customer and service mentality
  • Ability to engage with internal and external audiences in a clear, effective and appropriate way
  • Solution-oriented, target-oriented, hands-on and entrepreneurial approach
  • Strong conceptual and strategic skills
  • Quick comprehension, analytical and networked thinking
  • Commitment, team spirit and flexibility
  • Proficient computer skills including MS Office
  • Business fluency in German and English (written, verbally) is taken for granted

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 800 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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