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Frankfurt, DE, 60489

Date:  05-Dec-2022
Category:  Services & Support

Network Service Delivery Engineer (m/f/d)

As Network Service Delivery Engineer you will be part of our Network Service Engineering department. You will ensure a smooth and efficient operation, support & automation of our customers delivering IP/MPLS & DWDM backbone including all related BSS & OSS. You will be responsible for continuously improving existing services & developing new services in close collaboration with Product Management.


Your responsibilities 

  • Development and optimization of automation tools, self-service portal solutions as well as monitoring and analysis tools.

  • EMEA-wide optimization and expansion of active network infrastructures (Juniper, Ciena & more)

  • Configuration and operation of high-end switches, routers, firewalls, DWDM and Linux systems

  • Contribute to the implementation of new network services and designs

  • Preparation of technical documentation, presentations and training material for colleagues and customers

  • Sales support / presales activities – help clients find the right solution.

  • Participation and technical support of customer-specific projects

  • Compliance with incident and change management processes

  • Provision of all services of our connectivity portfolio within the framework of the agreed SLAs


Your profile

  • Studies in the field of information processing, completed training as IT specialist (m/f/d) or several years of relevant professional experience 

  • At least 5 years of professional experience in the data centre, cloud or telecommunications environment

  • Very good knowledge of network protocols like ISIS, BGP, MPLS 

  • Extensive knowledge in dealing with public IP addresses, autonomous systems (AS), RIPE database and DNS

  • Experience in operating highly available applications using virtualized and/or container-based environments, e.g. proxmox, KVM (libvirt), Kubernetes, Docker 

  • Experience with Linux-based services like DNS Resolvers, IPFIX/Netflow data retention, visualization, and usage

  • Very good knowledge in the integration of network and application monitoring systems, such as CheckMK, Icinga or similar

  • In-depth linux & programming knowledge e.g. Shell Scripting, Python, Bash and Ruby

  • Automation with ansible – Linux and Networks

  • Entrepreneurial & First Principals Thinking

  • Ability to work in a team, high level of commitment, resilience, and flexibility

  • Independent, reliable, and analytical way of working, based on ITIL processes

  • Very good knowledge of written and spoken English

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 900 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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