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Frankfurt, DE, 60489

Date:  18-Nov-2021
Category:  Strategy Sales & Customer Management

Inside Sales Account Manager (m/f/d)

As Inside Sales Account Manager you are part of our commercial management and will be in close contact with our existing clients and also potential new clients.


Your responsibilities

  • Qualification of new leads
  • Proactive support for existing and new clients, client reviews, issue management
  • Cross-selling/quotation management for contract adjustments
  • Management, creation and execution of client contracts and projects, i.e. monitoring, coordination and independent execution of processes, quotation, ordering
  • as well as provisioning
  • Cross-departmental communication as well as contact with suppliers and external partners
  • New and Existing Clients: Responsible for contract negotiations of all standardized services 
  • Support during audits or inquiries from clients
  • Maintenance, documentation, follow-up, archiving of inventory documents (capacity planning) and provision of documents to other departments
  • Deadline and deadline control, compliance with settlement and approval processes
  • Client support in all matters, especially services and network services
  • Use NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast
  • Communicate quotes, provide supportive sales documentation and obtain a sales order where there is an opportunity to close a sale


Your profile

  • Successfully completed commercial apprenticeship or comparable qualification
  • Experience in the mentioned field of activity
  • Experience in client service or order processing
  • Good MS Office skills and experience with CRM/ERP systems
  • Good knowledge of German and English, both written and spoken

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 800 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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