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Location: 

Frankfurt, DE, 60489 London, GB, EC4N 7AR

Date:  16-Nov-2021
Category:  Data Center Operations

Head of Client Implementation Solutions (m/f/d)

As Head of Client Implementation Solutions (m/f/d) you will be responsible for the department which supports both client fit out opportunities/projects and any asset replacement operational projects in terms of solution design (including any associated drawings), cost proposals for clients and internal investment as well as project reporting and management of key suppliers. Your department will ensure that regional project delivery teams are enabled to deliver a project end to end ensuring the design and scope of works is in line with client needs or operational requirements. You will be the initial interface to commercial management to support potential opportunities which require costings or designs during the bid phase.

 

Your responsibilities

  • Lead and oversee the team to deliver technical designs and costs to support all projects in a live Data Center environment 
  • Technical solution design definition ensuring the proposed solution will meet the customer or operational requirements 
  • Supporting sales & commercial management on technical solutions & quoting during the pre-contract phase
  • Define and maintain relationships with technical and operational teams in other departments to ensure the technical solution proposed is line with building design and operational best practices 
  • Is having full responsibility for the costing of the proposed technical solutions 
  • Is able to define a project brief and scope of work enabling regional project managers to deliver against 
  • End responsibility for documentation management and structure within the team regarding project briefs & design documentation such as floorplans and technical drawings
  • Ensure supply chain effectiveness with key suppliers involved in client fit out and operational projects 
  • Provide a centralised reporting function focusing on all live projects enabling effective communication across the wider business
  • And any other duties relevant to the position and running of the company

 

Your profile

  • Several years of experiences working in the in the critical infrastructure, preferably in the Data Center or Information and communications technology (ICT) industry with an operator in a project delivery, project manager or design role
  • Experience of managing a department and people with a positive effect
  • Has a sound knowledge of in the critical infrastructure, ideally in the Data Center M&E infrastructure 
  • Experience in designing and costing complex Data Center opportunities for clients (either in a similar role or a presales /sales engineer role)
  • Experience in fostering excellent relationships with suppliers to maximize commercial and operational benefit
  • Good level of English language (both written and verbal), ideally also German 
  • Willing to travel domestically or internationally where required
  • Security vetting as required
  • Education: preferably a degree or similar in engineering or IT

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 800 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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