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Frankfurt, DE, 60489

Date:  17-Apr-2021
Category:  Strategy Sales & Customer Management

Business Analyst (m/f/d)

As Business Analyst (m/w/d) you will be supporting the business goal "profitable order entry" through efficient management and documentation of capacity and power resources within our Data Centers. The Business Analyst will continuous further develop the efficient management of the available space and capacity in cooperation with business planning & budget.


Your responsibilities

  • Establishment and development of the commercial capacity analyst function and definition of processes as part of the business planning unit
  • Central contact for all client requirements of all departments (especially Sales and Pre-Sales) regarding existing capacities (space and power) and standardized delivery times
  • Maintaining capacity planning of customer opportunities in cooperation with Pre-Sales and central overview of spaces and services
  • Advising Sales and Pre-Sales in ensuring optimal space utilization for cage planning
  • Input to business planning and forecast (e.g. sales and capacity planning)
  • Development of process improvements to strengthen customer loyalty with regard to power and space efficiency, in cooperation with Pre- and Post-Sales functions
  • Conducting of regular status meetings with the all  corresponding departments to review the power and capacity situation
  • Support for business development and sales processes: Support for planning, segmentation and dimensioning of client and sales channels: Monitoring/forecasts/reporting of sales targets or performance parameters (KPI) • Creation of management reports


Your profile

  • Position-relevant professional experience as a Business Analyst, ideally in a technology or service company or in a sales-related environment
  • Technical University degree or in a Business Management related studies
  • Several years of project experience in a national and international environment
  • High level of competence in dealing with internal stakeholders
  • Structured and reliable way of working especially with time-critical requests
  • Negotiating English skills in words and writing
  • Excellent knowledge of MS Office applications as well as CRM tools (Salesforce)
  • Above-average willingness to perform, teamwork skills as well as a high degree of independence and initiative
  • High awareness of deadlines
  • Strong analytical skills
  • Strong proactive communication skills

We look forward to hearing from you!

About the Global Data Centers division of NTT Ltd.
Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. 

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. 

Working for Global Data Centers EMEA
We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 800 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us.

As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.

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